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Whether you have a question, a request, or just want to talk fragrance — we are always happy to hear from you.

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Your words encourage us and help others discover the right scent. Approved reviews appear in our Client Words section.

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orders@xnote.co
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Common Questions

Frequently Asked

Absolutely. Every fragrance we carry is sourced directly and verified for authenticity. We have zero tolerance for imitations or grey-market products. Your trust matters more than a quick sale.
Most fragrances are available in 10ml, 30ml, and 50ml. The 10ml is perfect if you want to experience a scent before committing to a full bottle. All sizes are listed on each product page.
We accept Vodafone Cash and InstaPay. After you place your order, we will contact you on WhatsApp with payment instructions. Payment is only made once we confirm your order and delivery details.
We confirm orders within 24 hours. Delivery within Cairo and nearby areas typically takes 1–3 business days. For other governorates, allow 3–5 business days. We will keep you updated throughout.
Local delivery (Cairo & nearby areas) is 50 EGP. Distant delivery (other governorates) is 90 EGP. These are shown clearly during checkout before you place your order.
Yes — contact us on WhatsApp as soon as possible after placing your order. As long as the order hasn't been shipped, we can modify or cancel it without any issue.
Yes! Simply mention it in the notes field when placing your order. We will pack it beautifully and can include a personalised message if you'd like.
Start with the category — Fresh, Floral, Oriental, or Resinous — then read the fragrance notes and description. If you are unsure, the 10ml size is a wonderful way to discover. You can also message us on WhatsApp and we will personally guide you.
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